This section contains a the most frequently asked questions, related to Centaur Outdoor Events and it's events. If you cannot find an answer to your question below then please contact us, however, if you contact us with a question that has been answered below we will not answer.

IS YOUR EVENT ON THIS WEEK?
All enquires, regardless of their nature, will not be answered within 5 days of the event, as we are getting your event ready and ensuring it is awesome!! 

FAQs
To edit your event information please visit: https://myevents.active.com/
To transfer your ticket to another person please visit: https://myevents.active.com/
Tamworth (NSW) - 11:30am - 4:30pm
Brisbane (QLD) - 3pm - 8pm
Margaret River (WA) - 5pm - 9:30pm
Langhorne Creek (SA) - 5pm - 9:30pm
Canberra (ACT) - 5pm - 9:30pm
If you didn't receive your confirmation email then do not worry. Please visit: https://myevents.active.com/ - login and select "View my registration".

This will open a new tab which contains your registration info. Print this off and bring it to the event. 
Suck It Up Buttercup: CLICK HERE
Grapest 5K Run: CLICK HERE
Battlecup: CLICK HERE
To create a team without registering please select the " Non-participating team captain" option
1. Select the wave time you would like to participate in, then click continue
2. Fill in your information under the “Participant information” Section
3. The next section as you scroll down the page will be “Team Information”
4. Click on the “Create Team” option
5. Enter your team name and team description
6. If you want anyone to enter keep the “no” option ticked
7. If you want only those with a password then tick the “yes” option
8. Once “yes” is ticked, enter a password that the other team members will use.
9. Continue with the rest of your registration process as normal
If you paid for registration protection and are unable to attend the event for a reason covered by the Registration Protection offer, you may contact Booking Protect to file a refund application and receive compensation. All refund applications are handled by Booking Protect and NOT by Centaur Outdoor Events.

You can submit a refund application via Booking Protect’s easy-to-use online portal: Click Here
Unless the event you have purchased a ticket for has been cancelled, or there are legal requirements that provide otherwise (including those of the Australian Consumer Law), tickets cannot be exchanged or refunded.

There will be no rescheduling of events that cannot take place on the designated day. The Event is either on or it’s not.

If you cannot attend an event then you can transfer your ticket to a friend to take your spot or transfer to the next event.
To do this please visit: https://myevents.active.com/
- Photo ID - You must present your Photo ID to collect your race pack at the event. No ID, no race!
- Waiver forms completed - Adults or Child
- Race ticket with QR Code
- Cash for food, drinks and merchandise!
- Clean set of shoes and clothes (Suck It Up Buttercup)
- Sunscreen and a hat!
- $5 parking per vehicle
Please get the the venue AT LEAST 45 minutes before the start time. This is to ensure that you are checked in and ready to go before the start time.


CONTACT US
* Required





Suck It Up Buttercup
Battle Cup
The Grapest 5k Run
Bush'n Bay
Mini Muddies
Twin Peaks Challenge




BECOME A VOLUNTEER
* Required





Suck It Up Buttercup
Battle Cup
The Grapest 5k Run
Bush'n Bay
Mini Muddies
Twin Peaks Challenge


The next best thing if you can’t take part on the day, is to be a volunteer. You will be right next to the action and be able to get up close and personal with the participants. You’ll be part of an awesome group of people, plus have a magic day out! 

Types of volunteering roles we require are:

- Registration
- Car Park
- Course markup
- Merchandise
- Traffic Control/Directions
- Motivation
- Bag Drop
- Rego bag pick up - Entertainment zones

Each event has different requirements and rewards, however each event requires a full shift commitment on the day of the race.  All Volunteers are contacted via 'SMS'.

Please Contact us if you are interested in experiencling the "other side" of these exciting events:

- Grapest 5k Run
- Suck It Up Buttercup
- Bush'n Bay
- Minnie Muddies
- Twin Peaks
 

Centaur Outdoor Events will make every effort to deliver events as scheduled, however courses and schedules may be modified at the discretion of the Organisers. By registering for any event, you accept that the Organisers reserve the right to cancel or postpone (if possible) the event at their discretion due to, but not limited to, adverse weather conditions, terrorism, acts of God, insufficient participants, safety issues or any other reason the organisers deem reasonable.

If the course/venue has to be changed due to unforeseeable circumstances beyond our control, there will be no refunds, however we will transfer you to another event.